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If you have a complaint, you may do one of the following:
Each complaint will be reviewed and appropriate follow-up actions taken
To learn about the law regarding the requirements for making a complaint on a police officer, view our Texas Law with Police Officer Complaints page.
Once received, a complaint is assigned to a Supervisor for investigation. It is then issued a control number and is assigned to an investigator for thorough investigation. Once the investigation is completed, the file is forwarded to the Chief of Police for review. The Chief assigns a disposition to the file and determines any disciplinary action deemed appropriate.
After a case has been investigated and reviewed, it is given one of five dispositions:
The range of disciplinary action available to the Chief in a sustained investigation is:
These disciplinary actions may be used individually or combined as appropriate to the specific circumstance.
The Department will notify the complainant that their complaint has been received for investigation and supplies them with information on how to monitor the progress of their investigation. Additionally, a letter with the findings or disposition of the investigation is sent to the complainant. The officer involved and the officer's supervisor receive a written notification that describes the finding and disposition of the investigation.
The letter is also filed with the employee's complaint history file within the Police Department. The employee involved can also appeal any formal disciplinary action.